Choosing The Right Cleaning Contractor

There is much thought that should go into choosing the proper cleaning contractor to clean your office or shopping center. With the competition as fierce as it is today, pricing often dictates the company that is often choosen. But is this the proper way to find the right company? The answer is unquestionably no!

Companies that we call "low ballers" often put no thought into the actual needs of your facility. There goal is to get the job and hope that you as the customer will not hold them to the expected level of services. The right company will ask the proper questions about your facility, as well as staffing and expectations. Cleaning packages come in various sizes which consists of the most basic cleaning to detailed and highly managed programs. The so called "low ballers" often will use undocumented, non skilled labor and this can be a major problem and concern.

Since commercial office cleaning often requires over night cleaning when your office is closed many unexpected problems can occur. Poor cleaning is the least of your headaches when you consider the security of your office or building can be at risk.

Knowing who is cleaning your office is a key element. Some basic questions that should be asked are.

• What has been the contractors history and time in this industry?
• Do they do background checks on their staff.
• Who will have your keys and what training does he do with his staff to adress the responsibility that comes along with having them?
• What accounts do they presently service similar to your business?
• What are the limits of insurance and who is the carrier?
• Do they have a fidelity bond against theft?
• What training methods do they employ?

Answering these questions of course still holds no guarantee, but it gives you some insight into who this vendor is and what is his history. Choose a contractor that has been in this business for five years or more. Often that eliminates many of the problems that come along with fly by night unexperienced contractors. For 35 years, as the owner of Servco Industries I have witnessed first hand the problems associated with purchasing services strictly on pricing.

Don't buy by price! Make the right choice by asking the right questions. There are competitive, honest contractors that can do the job at a reasonable price and give you piece of mind. Try to get three quotes and when one stands out as signicantly less know there is a reason.

Don't make a costly mistake and risk the security, records and cleanliness of your facility. Lastly, ask one of your friends who they currently use to clean and often if they are having success with there vendor you will as well. If you want to know more about this topic please email charlescestaro@servcoind.com